Guides › DIP and passport · Last reviewed: October 2026
CNEDOGE (the National Centre for the Issue of Official Documents) issues documents such as the DIP and the biometric passport. This guide explains the most common cases and how we can help.
DIP (Professional Identity Document)
- First issue: complete handling of the initial file for new professionals.
- Renewal: update on expiry to keep it legally valid.
- Loss or theft: processing of the duplicate and handling of the corresponding police report.
Biometric passport
- Issue: handling of new applications for national citizens.
- Renewal: because the pages are full or because it has expired.
- Loss or theft: urgent procedure to recover your travel document.
If you have lost your document or it was stolen
Act as soon as possible: contact us to start the duplicate and the handling of the corresponding police report. The sooner it starts, the sooner it can be resolved, especially if you have a trip coming up.
Renew in time
Check the expiry date of your DIP and your passport well in advance. If you are going to travel, also check that your passport is not running out of pages.
What we need from you
To get started, just tell us which document you need and your situation (first time, renewal or loss). We confirm the exact list of documents for your case.
How we support you
Your procedure gets a tracking code to check its status on our website, and we send you email updates when it changes.
Frequently asked questions
How long until the document is ready?
It depends on the type of document and the workload of the authority. We give you a realistic estimate after reviewing your case.
Can I handle the passport from outside the country?
It depends on the case. Write to us and we will explain what can be done remotely.
What do I do if my passport has run out of pages?
It is processed as a renewal because the pages are full. Contact us and we will handle it.
Would you like us to handle your procedure?
Tell us your situation and we will let you know which documents are needed and how we proceed. You will get a code to check the status online and email updates.